Most of our major product lines are now manufactured for use worldwide - in any international location - but there are special versions for some countries and controls for some technology exports (e.g. encryption).
International warranties are available for some systems and transactions.
For locations normally supporting 220V power, we often recommend the equivalent lower cost US specification products that can handle both 110V and 220V power.
Here are some considerations for international Standard Definition (SD) and High Definition (HD) videoconferencing systems:
LCD's/Plasma monitors. Current videoconferencing systems support international VGA/XGA or HDMI standards. North American (US & Canadian) systems should work worldwide with these modern LCD's/Plasma screens.
Also available in many countries are multi-system LCD/plasma displays (supporting both PAL and NTSC),
Separate low cost NTSC/PAL converters to handle any format conversion from VCR, DVD's, etc.
Low cost local wall plug adapters, etc. are readily available to convert North American power cords.
HD videoconferencing systems work
with VGA, HDMI, DVI or component video inputs/outputs, so
international issues are not as relevant anymore for HD systems.
The US specification products have US warranties and service contracts. In the rare event that warranty repairs are needed, the products will need to be returned to the USA. Service calls for US products may be supported by support centers in the US only.
Software keys can be delivered electronically to speed delivery, reduce shipping/handling costs, and postpone or reduce any duties and taxes often required on software imports.
North American (US or Canadian)
companies, or multi-national
companies with a US or Canadian address, can place orders with
us and get efficient shipping and delivery solutions for any
product & service in any region of the world
- for Polycom, Cisco TANDBERG &
LifeSize
products. The
products can have either North American specifications and
warranties, . . . or specifications and warranties specific to your
local regional requirements
Our products are not for resale,
but if other conditions are met, they can be included in systems integration projects, e.g. with appropriate
accessories, service programs and support. For some projects,
e.g. for government contracts, a specific written pre-approved Teaming Agreement is
required between the Prime Contractor and Sub-Contractors.
Our affiliate referral program may provide a good alternative to resale for some North American and International projects. You can refer end user customers with a North American address to us, and you earn significant and recurring fees.
Managed Service Programs are a good alternative to resale for some projects in the conferencing field. Companies can buy the equipment and provide videoconferencing services and support to one or more customers on an annual contract. At the end of the annual contract, the equipment can be sold to the customer, or the annual service and support contract can be renewed. A one or three year service contract is required with new videoconferencing systems from the major vendors - Cisco (now a service contract is optional), Polycom, LifeSize, etc.
We can prepare custom
discount pricing
quotations for
end user companies and systems integration companies
with North American (USA or Canada) operations, addresses or affiliates.
Tell us the equipment you need and the destination and we can help
determine the appropriate North American or International model and the various
service and shipping options.
Freight, taxes and duties
are additional considerations. If you have a FedEx, UPS or DHL account, then
freight, taxes and duties can be charged to your account. This
can simplify the accounting for
freight, taxes and duties. Other details regarding shipping are
at:
https://www.tzmc.us/customer_service/faq/index.htm#shipping
For audio conferencing system, phones, and infrastructure networking systems, some special considerations and restrictions may apply in different countries because of their licensing required for importing/exporting telephone & infrastructure related items.
All our prices are normally quoted in US dollars. Click below for the current exchange rates from finance.yahoo.com
03/05/2024