Terms and Conditions

These terms and conditions govern the sale by TimeZone LLC. (“TimeZone LLC”) for products sold in the United States. By placing an order, Customer agrees to be bound by and accepts these terms and conditions. These terms and conditions are subject to change without prior written notice at any time, at TimeZone LLC’s sole discretion.


THESE TERMS AND CONDITIONS APPLY UNLESS CUSTOMER HAS SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH TimeZone LLC, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN.

1. ORDERS
No other provisions appearing on any order form or document shall apply. Orders are subject to acceptance by TimeZone LLC and are non-cancelable. All orders are placed in U.S. dollars.

2. PRICES AND PAYMENT
Prices do not include sales, use, value-added or other excise tax, however designated or levied. Prices do not include shipping, insurance, and related fees. Unless Customer provides a valid tax exemption certificate with the order, Customer will pay all taxes for the Products. Customer will pay all shipping, insurance, and related charges.
All payments will be in U.S. dollars. Unless otherwise agreed by TimeZone LLC, payment must be received by TimeZone LLC prior to TimeZone LLC’s shipment of an order. Payment for the Products will be made by credit card unless credit terms are granted by TimeZone LLC. If credit terms are approved by TimeZone LLC, invoices are due and payable in full thirty (30) days from invoice date. TimeZone LLC may invoice parts of an order separately. Customer agrees to pay interest on overdue payments at a rate equal to the lesser of 1˝ percent per month or the maximum rate allowed by law.

3. TITLE
Title to products passes to Customer upon delivery to carrier. Title to Software and related documentation is retained by TimeZone LLC or its licensors. TimeZone LLC reserves a purchase money security interest in the products shipped until payment is received in full.

4. SHIPPING AND DELIVERY
Products are shipped F.O.B. origin.

5. SOFTWARE LICENSE
Software is licensed to Customer and is subject to the terms of the applicable end user software license agreement provided by TimeZone LLC or its licensors.

6. LIMITED WARRANTY
For a term specified by the manufacturer or licensor, often for  a period of one year from date of order by Customer, the manufacturer or licensor warrants the products will be free of defects in materials and workmanship and will conform to the published specifications and warranties as provided by the manufacturer or licensor. Software warranties are provided solely as specified in the applicable software license agreements. TimeZone LLC does not warrant that the Products will operate uninterrupted or error-free. This warranty extends only to Customer. During the warranty period the manufacturer or licensor will, at its option and expense,  repair, modify, or replace defective hardware when Customer returns the defective hardware properly packaged and postage prepaid as provided by the manufacturer/licensor. Replacement parts may contain recycled, refurbished, or re-manufactured parts equivalent to new parts and are warranted for the greater of the remainder of the original hardware warranty period or thirty (30) days. This warranty is dependent on proper use of the Products according to manufacturer/licensor published specifications and instructions. This warranty does not apply to (i) supplies and consumables, (ii) Products with original identification marks removed or altered, or (iii) Products with defects or failures due to: disaster, accident, neglect, or misuse; failure or defect of electrical power, external electrical circuitry, air conditioning, or humidity control; use of Products with items not provided or approved by manufacturer/licensor; or modifications, adjustments, repairs, or service provided by anyone other than manufacturer/licensor or its authorized service provider.
THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, WARRANTIES OF FITNESS FOR ORDINARY PURPOSES AND WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE.

7. LIMITATION OF LIABILITY
TimeZone LLC IS NOT LIABLE FOR DAMAGES FOR LOST BUSINESS, LOSS OF PROFIT OR DATA, OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.

8. GOVERNMENT LICENSES & PERMITS
Customer will comply with government import and export control laws and procedures applicable to the Products and will obtain permits and licenses required for the operation and performance thereof. Customer will obtain all regulatory, governmental, and other approvals and consents necessary or deemed appropriate by TimeZone LLC/manufacturer/licensor for the Products or Services.

Last Modified: 03/05/24